At Export Leftovers, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied with your purchase, we’re here to help.
Return Policy
- Eligibility: You have 7 days from the date of purchase to return an item.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any items that are worn, altered, or damaged will not be accepted.
- Proof of Purchase: Please ensure you have your receipt or proof of purchase when initiating a return.
Return Process
- Contact Us: Initiate your return by contacting our customer service team at [email protected] or +923284919201 within 7 days of purchase. Please provide your order number and the reason for the return.
- Return Authorization: Our customer service team will provide you with a Return Authorization Number (RAN) and instructions on how to return your item.
- Shipping: You are responsible for the cost of returning the item to us. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Refunds
- Processing Time: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
- Partial Refunds: In certain situations, only partial refunds may be granted (if applicable), such as items not in their original condition, damaged, or missing parts for reasons not due to our error.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] or +923284919201 for assistance.
Non-Returnable Items
Certain items are exempt from being returned. These include:
- Gift cards
- Items marked as final sale
Contact Us
If you have any questions about our Refund and Return Policy, please contact us at:
- Email: [email protected]
- Phone: +923284919201
We appreciate your business and aim to provide a positive shopping experience. Thank you for choosing Export Leftovers!